My Blubbr quiz on non-verbal communication:
Methods of employee representation
Works Councils
A group of employees representing a workforce in discussions with their employers. Click on the picture:
Works Councils can also be known as employee groups.
Trade Unions
An organised association of workers in a trade, group of trades, or profession, formed to protect and further their rights and interests.
Industrial disputes may involve Industrial Action
1. Strike action
Click on the picture
2. Overtime ban
Click on the picture
3. 'Working to rule'
Click on the picture
Methods of avoiding and resolving industrial disputes
1. Negotiations between employee representatives and management.
A nice theory to explain the balance of power is Lewins Force Field Analysis. Details here.
2. Using a government agency called ACAS (The Advisory, Conciliation and Arbitration Service).
You need to understand the difference between conciliation and arbitration. If you are not sure visit the ACAS website.
